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5 hours ago
Our client in Car rental business is looking for a Sales Specialist role is responsible for achieving sales targets and assigned strategic account objectives. They are also responsible for generating opportunities within their assigned customers, representing the entire range of company products and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Sales
- Closing Date: 2026-09-04
Key Responsibilities
- Meet growth, revenue and other relevant performance targets.
- Grow the business with the respect to marketing products and services to enhance revenue and profitability in current customer base.
- Ensure understanding and maximisation of customer profitability.
- Manage and negotiate customer pricing within set guidelines to achieve maximum profitability.
- Actively develop strategic relationships with key decision makers within the customer base.
- Enhance relationships with current prospective clients by leveraging the credibility gained through knowledge and performance of the client’s business environment and requirements.
- Seek and continuously develop knowledge of our client’s business to build an understanding of their needs.
- Be seen as a trusted advisor to all customers through consultative engagement and adding value.
- Ensure that contracted customer service level agreements (SLA’s) are met.
- Develop and manage account plans to meet the business needs of clients.
- Accountable for resolving issues with the customers preferred requirements in order to formulate and present relevant solutions.
- Generate accurate weekly feedback report on all new business, opportunities for growth within existing account risk exposure.
- Maintain and review pipeline monthly.
- Monthly reports to be done on activity of area showing upgrade and down trade and action plan on dormant accounts as well as new business.
- Manage the creation and presentation of proposal presentations and RFP responses.
- Ensure Administrative tasks are completed diligently and within policy timeframes
Requirements
- 5 years and above of relevant sales account management experience.
- Degree, diploma or similar relevant qualification.
- Valid class B driver’s license.
- Strong understanding of client and market dynamics and requirements.
- Extensive knowledge of sales principles and processes.
- Computer literate: proficient at an intermediate level in Excel, Word & PowerPoint.
How to Apply
Apply by email: careers@karmeliagroup.co.bw
Apply online: www.karmeliagroup.com
Phone: 3111677
Address: P O Box 15 ABG, Sebele, Gaborone
Apply online: www.karmeliagroup.com
Phone: 3111677
Address: P O Box 15 ABG, Sebele, Gaborone
Frequently Asked Questions
What qualifications or certifications do I need to become a Sales Specialist at Karmelia Group in Botswana?
Most employers in Botswana look for a diploma or degree in sales, marketing, business, or a related field, though proven sales experience can sometimes substitute for formal education. Short courses in customer relationship management or professional selling from local institutions like Botswana Accountancy College or GIPS can strengthen your application.
What are the typical day-to-day responsibilities of a Sales Specialist in Botswana?
You will usually spend your day prospecting for new clients, following up on leads, preparing quotations, and meeting sales targets set by management. The role also involves maintaining customer records, coordinating with delivery or accounts teams, and reporting on sales performance to your supervisor.
What is the local work culture and what expectations should I be aware of in Botswana sales roles?
Botswana workplaces generally value punctuality, respect for hierarchy, and clear communication with both colleagues and clients. Sales roles often require a mix of office-based work and field visits, so having a valid driver’s licence and being comfortable with face-to-face customer engagement is a strong advantage.
What career progression can I realistically expect as a Sales Specialist in Botswana?
You can typically progress from Sales Specialist to Senior Sales Specialist, then to Sales Supervisor or Key Account Manager, and eventually into Sales Manager or Business Development Manager roles. Progression usually depends on consistently meeting targets, building strong client relationships, and taking on additional responsibilities such as training junior staff.
What typical benefits should I expect in a sales role in Botswana, such as leave, medical aid, or pension?
Most formal employers in Botswana offer at least 15 working days of annual leave, contributory medical aid, and a pension or provident fund as part of the package. Sales roles may also include a car or travel allowance, commission, or performance bonuses, but these vary by employer and are not guaranteed.
How do I apply for a Sales Specialist role in Botswana and what do employers look for?
You should submit a tailored CV and cover letter through the employer’s official channels, such as their website, email, or a recognised local job portal like Botswana Jobs or CareerPool. Employers in Botswana typically look for a track record of meeting sales targets, good communication skills, computer literacy, and a clean criminal record.