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9 hours ago
Our client in Car rental business is looking for a Sales Specialist role is responsible for achieving sales targets and assigned strategic account objectives. They are also responsible for generating opportunities within their assigned customers, representing the entire range of company products and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Sales
- Closing Date: 2026-07-17
Key Responsibilities
- Meet growth, revenue and other relevant performance targets.
- Grow the business with the respect to marketing products and services to enhance revenue and profitability in current customer base.
- Ensure understanding and maximisation of customer profitability.
- Manage and negotiate customer pricing within set guidelines to achieve maximum profitability.
- Actively develop strategic relationships with key decision makers within the customer base.
- Enhance relationships with current prospective clients by leveraging the credibility gained through knowledge and performance of the client’s business environment and requirements.
- Seek and continuously develop knowledge of our client’s business to build an understanding of their needs.
- Be seen as a trusted advisor to all customers through consultative engagement and adding value.
- Ensure that contracted customer service level agreements (SLA’s) are met.
- Develop and manage account plans to meet the business needs of clients.
- Accountable for resolving issues with the customers preferred requirements in order to formulate and present relevant solutions.
- Generate accurate weekly feedback report on all new business, opportunities for growth within existing account, risk exposure.
- Maintain and review pipeline monthly.
- Monthly reports to be done on activity of area: showing upgrade and down trade and action plan on dormant accounts as well as new business.
- Manage the creation and presentation of proposal presentations and RFP responses.
- Ensure Administrative tasks are completed diligently and within policy timeframes
Requirements
- 5 years and above years of relevant sales account management experience.
- Degree, diploma or similar relevant qualification.
- Valid class B driver’s license.
- Strong understanding of client and market dynamics and requirements.
- Extensive knowledge of sales principles and processes.
- Computer literate: proficient at an intermediate level in Excel, Word & PowerPoint.
How to Apply
Apply by email: careers@karmeliagroup.co.bw
Apply online: www.karmeliagroup.com
Phone: 73031728, 3111677
Address: P O Box 15 ABG , Sebele , Gaborone
Apply online: www.karmeliagroup.com
Phone: 73031728, 3111677
Address: P O Box 15 ABG , Sebele , Gaborone
Frequently Asked Questions
What qualifications and experience are typically required for a Sales Specialist role in Botswana?
A Diploma or Degree in Marketing, Business Administration, or a related field is often preferred, alongside demonstrable sales experience. Employers in Botswana highly value practical experience, particularly with a track record of meeting or exceeding sales targets.
What are the common day-to-day responsibilities of a Sales Specialist in Botswana?
Daily tasks often include prospecting new clients, conducting product presentations, and maintaining strong relationships with existing customers. You would also typically be involved in preparing sales reports, achieving set targets, and understanding market trends specific to the Botswana landscape.
What are the key aspects of the local work culture and expectations for a Sales Specialist in Botswana?
Professionalism, strong interpersonal skills, and a proactive attitude are highly valued in the Botswana sales environment. Punctuality, respect for hierarchical structures, and the ability to build trust are also crucial for success.
What are the typical career progression paths for a Sales Specialist in Botswana?
Successful Sales Specialists can often advance to roles like Senior Sales Specialist, Sales Team Leader, or even Sales Manager within an organization. Opportunities may also arise in related areas such as Key Account Management or Business Development.
What kind of benefits package can a Sales Specialist generally expect in Botswana?
Typical benefits often include paid annual leave, contributions to a medical aid scheme, and a pension fund. Some employers may also offer performance-based incentives or commissions, which are a significant component of sales remuneration.
How should one apply for a Sales Specialist role in Botswana, and what do local employers prioritize?
Applicants should submit a well-structured CV highlighting relevant sales experience and achievements, accompanied by a tailored cover letter expressing local market understanding. Employers in Botswana often seek candidates with a proven sales track record, strong communication skills, and a genuine passion for customer service.