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11 hours ago
Our client in Car rental business is looking for a Sales Specialist role is responsible for achieving sales targets and assigned strategic account objectives. They are also responsible for generating opportunities within their assigned customers, representing the entire range of company products and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Sales
- Closing Date: 2026-07-17
Key Responsibilities
- Meet growth, revenue and other relevant performance targets.
- Grow the business with the respect to marketing products and services to enhance revenue and profitability in current customer base.
- Ensure understanding and maximisation of customer profitability.
- Manage and negotiate customer pricing within set guidelines to achieve maximum profitability.
- Actively develop strategic relationships with key decision makers within the customer base.
- Enhance relationships with current prospective clients by leveraging the credibility gained through knowledge and performance of the client’s business environment and requirements.
- Seek and continuously develop knowledge of our client’s business to build an understanding of their needs.
- Be seen as a trusted advisor to all customers through consultative engagement and adding value.
- Ensure that contracted customer service level agreements (SLA’s) are met.
- Develop and manage account plans to meet the business needs of clients.
- Accountable for resolving issues with the customers preferred requirements in order to formulate and present relevant solutions.
- Generate accurate weekly feedback report on all new business, opportunities for growth within existing account. risk exposure.
- Maintain and review pipeline monthly.
- Monthly reports to be done on activity of area: showing upgrade and down trade and action plan on dormant accounts as well as new business.
- Manage the creation and presentation of proposal presentations and RFP responses.
- Ensure Administrative tasks are completed diligently and within policy timeframes
Requirements
- 5 years and above years of relevant sales account management experience.
- Degree , diploma or similar relevant qualification.
- Valid class B driver’s license.
- Strong understanding of client and market dynamics and requirements.
- Extensive knowledge of sales principles and processes.
- Computer literate: proficient at an Intermediate level in Excel, Word & PowerPoint.
How to Apply
Apply by email: careers@karmeliagroup.co.bw
Apply online: www.karmeliagroup.com
Phone: 73031728, 3111677
Address: P O Box 15 ABG , Sebele , Gaborone
Apply online: www.karmeliagroup.com
Phone: 73031728, 3111677
Address: P O Box 15 ABG , Sebele , Gaborone
Frequently Asked Questions
What academic background or certifications are typically required for a Sales Specialist in Botswana?
Most employers in Botswana seek candidates with a diploma or degree in Sales, Marketing, Business Administration, or a related field. Practical experience in a sales environment, even without formal qualifications, can also be highly valued. Strong communication and negotiation skills are paramount.
What does a typical day look like for a Sales Specialist, and what are the main duties?
A Sales Specialist typically spends their day engaging with potential clients, presenting products/services, and negotiating deals to achieve sales targets. This often involves field visits within Botswana, maintaining client relationships, and preparing sales reports. You will be responsible for driving revenue growth and expanding market reach.
How is the sales work culture in Botswana, and what are the key expectations for a Sales Specialist?
The sales culture in Botswana values strong interpersonal skills, professionalism, and a commitment to building lasting client relationships, often through face-to-face interaction. Employers expect self-motivated individuals who are goal-oriented, resilient, and can adapt to local market dynamics. Punctuality and respect are highly regarded traits.
What are the realistic career progression or growth paths for a Sales Specialist in Botswana?
Successful Sales Specialists can typically advance to roles like Senior Sales Specialist, Sales Team Leader, or Sales Manager within Botswana. Further progression might involve moving into regional sales management, key account management, or product-specific roles depending on the company's structure and your performance. Continuous professional development is key for advancement.
What kind of typical benefits package (like leave, medical aid, pension) can one expect for a Sales Specialist role in Botswana?
Standard benefits in Botswana often include statutory annual leave, sick leave, and contributions to the national pension fund (BPOPF). Some employers may also offer private medical aid, performance-based incentives, or transport allowances for field sales roles. The exact package varies greatly by employer and company size.
What should I include in my application, and what do employers in Botswana look for in a Sales Specialist candidate?
Your application should include a compelling CV highlighting your sales achievements, relevant experience, and any local market knowledge, along with a cover letter tailored to the role. Employers in Botswana often seek candidates with proven communication skills, a strong work ethic, and a good understanding of the local customer base. Demonstrate your ability to meet and exceed targets.