SALES SUPPORT & ADMINISTRATION TRAINEE – Seriteq Business Solutions 321 views

Key Responsibilities

• Liaising with internal departments to create good customer experience.
• Facilitating for orders to be implemented for both Direct and Indirect Sales.
• Attending to customer inquiries, generating orders, and tracking their status internally as well as proactively informing customers of their order status.
• Collecting tenders from all digital and print mediums for the sales team to respond and supporting to deliver a winning bid.
• Responding to customer complaints and queries to ensure that all orders are processed in a timely manner.
• Maintain an accessible and organised filing system for sales and administrative professionals.
• Performing data entry duties regarding metrics, sales figures and other key data.
• Completing clerical and administrative duties for sales team where needed e.g. scheduling appointments, answering customer questions
• Compile ang generate some reports for the sales manager
• Support generation of regular market intelligence for the sales team to ensure updated market insights.
• Account and customer management for lower segments.
• Living the Seriteq Values and completing recommenced online trainings for personal development.
• Maintaining an accurate database and ensuring assigned sales reporting is done as expected.

Requirements

• Good teamwork player
• Computer literacy
• Time management & Organisation
• Good Communication skills
• Problem solving skill
• Customer-centric
• Good sales and customer management will be advantage
• Diploma/Degree in Sales Administration, and/or Customer Service
• 2years with sales administration experience preferably an ISP or a telecommunication environment will be an advantage
• Driver’s license is an added advantage

How to Apply