Job Expired
Team Leader – IRC170491 at Botswana, Gaborone, Botswana in FNB Botswana Centralised Collections
Ends 20 Jul 2019
purpose
Manage allocation and quality of work within the area of responsibility.
experience and qualifications
- Minimum Qualification: Relevant Degree
- Experience: 4 Years of related experience
WE ARE STILL MAKING CVs FOR P120. COVER LETTERS FOR P60
Pay with FNB EWallet to 76981238 or Orange Money on number 76981238
Whatsapp us on +26776981238
JOIN US ON OUR WHATSAPP CHANNEL HERE
responsibilities
- Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
- Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members Query Management
- Proactive supervision of people to avoid customer breakdown by managing and resolving all customer queries efficiently, and within agreed timelines.
- Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information.
- Comply with governance in terms of legislative and audit requirements.
- Track, control and influence activities with the specific aim to increase and improve operational efficiencies.
- Collate, manage and report on daily / weekly / monthly operational progress as aligned to strategic objectives
- Ensure appropriate skilling and adequate capacity of team members for the adherence to operational and service standards.
- Manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies.
- Manage personal and Team Management development to increase own skills and competencies for the Team Leader function and future Managerial growth opportunities.
CLICK THE LINK BELOW TO APPLY ONLINE
https://insurance.jobsbotswana.info/7dkjS
- This job has expired!
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