Motor Vehicle Accident Fund invites applications from suitably qualified candidates for the following position:
SENIOR MANAGER – CUSTOMER SERVICES
Main Purpose of the Job:
The Customer Services Department is responsible for the coordination of all Branch operations to ensure the efficient receipt and processing of claims in accordance with the provisions of the MVA Fund Act and regulations, ensuring efficient front office customer services to claimants.
WE ARE STILL MAKING CVs FOR P100. COVER LETTERS FOR P50
Pay with FNB EWallet to 76981238 or Orange Money on number 76981238
Whatsapp us on +26776981238
JOIN US ON OUR WHATSAPP CHANNEL HERE
Position Requirements
- Degree in Health, Social Sciences, Business. Customer Relations or related qualification plus a Masters Degree in a related field.
- Candidates with a background in customer services will be an added advantage.
Relevant Experience
- At least 8 years’ post graduate qualification experience in a Health or Customer Services environment with demonstrable supervisory experience.
Technical expertise and knowledge in wellness and rehabilitation, Empathy and interpersonal skills. Listening skills, Resilience, Customer service focused. Team and strategic leadership. Budget and resource management. Business acumen. Critical and analytical thinking. Decisive and assertive, Impact and influence. Relationship management. Results focused. Diagnostic skills. Communications, impact and influence, Negotiations and advocacy.
Change management. Project management, Initiative and innovation. Risk management and Judgment and decision making.
More Information
-
JOB APPLICATION DETAILS
APPLICATION INSTRUCTIONS:
Candidates who meet the above requirements should send their applications, including detailed CVs, Certified copies of certificates and names of three referees to:
Senior Manager Human Capital
Motor Vehicle Accident Fund
Private Bag 00438
GABORONE
Email: [email protected]
Closing Date: 4th December 2020
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- This job has expired!
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