RECEPTIONIST – BOGA 853 views

VACANCY 

BOGA – Receptionist

WE ARE HIRING
SERONDELA JETTY, CHOBE NATIONAL PARK

INTRODUCTION

The Botswana Guides Association (BOGA) invites suitably qualified and motivated individuals to apply for the positions of Receptionist at the Serondela Jetty in Chobe National Park. These roles are essential in supporting high-quality visitor services and ensuring smooth day-to-day operations at one of Botswana’s premier tourism sites. All the positions are remotely-based.

POSITION: RECEPTIONIST (2)

DUTIES & RESPONSIBILITIES

• Welcome guests and manage check-in/check-out processes

• Handle bookings, reservations, and general inquiries

• Provide correct information about jetty services, park rules, and activities

• Process payments, issue receipts, and maintain financial and administrative records

• Maintain a neat and professional reception environment

• Assist in daily operational reports and scheduling

• Address guest concerns professionally and promptly.

MINIMUM REQUIREMENTS

• BGCSE or equivalent

• Experience in the tourism and hospitality is advantageous.

• Strong work ethics and attention to detail.

• Excellent communication and interpersonal skills.

• Basic computer literacy (email, MS Office).

• Ability to work under pressure and in a busy tourism environment.

• Professional appearance and strong customer service orientation.

• Ability to work shifts, weekends, and public holidays.

• Driver’s license is an added advantage.

Interested candidates are required to submit:

• A detailed Curriculum Vitae.

• A cover letter stating the position applied for.

• Certified copies of Omang, academic certificates, and references